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Please note that order processing times are separate from shipping times.
All orders are processed within 2–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a separate notification once your order has been shipped.
Made-to-Order Items:
For custom or made-to-order products, we aim to deliver within 10–15 days. Please keep in mind that production timelines may vary slightly depending on the complexity of the item.
We ship using trusted, reliable carriers including DHL Express and UPS to ensure fast and secure delivery.
For any questions or assistance, feel free to contact us at:
support@kotodo.com